Monica came home to smoke pouring out of her windows. She was in complete awe of what was happening. The fire department knocked out the fire in twenty minutes.
Once she was able to tour her home, she was completely overwhelmed. She was at a loss for words and overcome by so many emotions. It was SERVPRO of West Sioux Falls' privilege to help Monica and her family.
We not only were able to clean, deodorize, and rebuild her home; we helped restored memories. The first picture seems like an ordinary duck, full of soot and odor. You could probably go to a local retail store and purchase a new one. This was not the story. The duck was an important memory; Monica shared that the duck was her grandmother's and when she passed away she made sure she was able to keep it. It reminded her of Grandma's cookies and the fun times as a child. We were able to clean this precious memory and Monica was elated.