Recent Water Damage Posts

Detecting Moisture

6/24/2019 (Permalink)

How do you know if something is really dry? You can tell by looking at it, right? What about touching it, that surely shows that it’s dry.

When water initially invades your home or business you can visualize the water. Most people rely on their sense of sight and touch to determine if a material is dry. This often leads to thinking that after the initial water has been cleaned up that it’s dry.

SERVPRO of West Sioux Falls has a variety of tools and knowledge to detect moisture where it is not seen or felt. 

The picture shows one of our moisture detecting tools. This moisture meter penetrates a material such as drywall and it reads the moisture content. This reading tells us if the material is still wet or dry. 

Next time you have water invade your home or business let the professionals help you determine if it is truly dry.

Mold Rampages Sioux Falls Homes

6/17/2019 (Permalink)

Don't let mold get out of control

This year has brought a lot of water to our area. Meteorologist state this has been one of the wettest springs on record. 

Mold colonies begin to multiply as moisture sits in a material for too long. With moisture fueling this food source coupled by heat and humidity, mold can quickly spread. 

We use state of the art Thermal Imaging to help make sure our inspection of your home is thorough. We also have the ability to conduct indoor air quality testing. These samples help tell us what types of mold are present in the air and give us a count of spores to determine if they are in normal ranges. 

If you see anything or smell anything that you think might be mold, contact us immediately to come do an inspection.  Your health can be compromised from exposure to mold, and you don't want to put it off. Have us come help you get back "Like it never even happened." 

Major cause of water damage to basements

4/30/2019 (Permalink)

Have you checked on me lately?

Walking down the neighborhoods in Tea, SD; I begin to see a familiar site. Most homes have a sump pump hose discharging in the city drains. You can hear the sounds of rushing water and see the hoses expand with flowing water. 

Sump pumps are installed into a sump pit. Water flows into the pit either through drain tile or naturally by the soil. The sump pump's top function is to pump the water out of the pit and away from your home. 

It is important to periodically check your sump pump to ensure it is properly running. In addition to checking the pump, make sure to look at your drain hose to ensure it is not blocked, plugged, and pointing away from the house. 

Sump pump failures can cause major damage to your basement. Costs can far exceed $5,000 for drying the home and all the repairs depending on the size of your living space. We have seen some water damage losses from sump pump failure exceed $15,000. Reach out to your insurance agent and double check to see if you are covered and what limits of coverage apply to you. 

Faster to Any Size Disaster

4/24/2019 (Permalink)

Any day, any time!

From responding to a commercial water loss at 1 am in less than an hour, to traveling two hours for a residential loss that the local  restoration company said they couldn't get to that night or the next day.  We were able to help at a multi level apartment building when other restoration companies had failed to respond for DAYS after the loss. Three hundred sixty five days a year. Anytime day or night. We are Faster To Any Size Disaster

Our focus is on you when you have a loss, large or small and we try to always respond in a timely manner. The difference is, We Care Because We've Been There

We strive to always be there when you need us.  Please call 605-213-3303 when you need help.

DIY - Lessons Learned

4/16/2019 (Permalink)



Jack's dishwasher overflowed onto his kitchen laminate floor and the water also traveled to living room carpet.  Jack states "It's just a little water on the floor. I cleaned it up with my shop vac. It's no big deal. Everything is fine. Why would I need to call a water restoration company?"

Jack was feeling pretty confident that he cleaned up all the water himself and now all that was left was to sit down and watch the much anticipated football game.

Several days passed and the dishwasher overflow was a distant memory, until Jack's wife arrived home from a week long business trip. She looks around and asks Jack, "What is that SMELL? What did you do to the kitchen floor? What is that brown spot on the ceiling downstairs?"

The kitchen floor had started to curl and warp as water was trapped underneath. There was a large unsightly stain on the ceiling in the family room below the kitchen. Mold was starting to spread near the stain. The carpet pad was saturated in the living room and the lower level family room. All these wet materials contributed to the awful stench in the home.



SERVPRO of West Sioux Falls understands what, where, why, and how water damage affects your home or business. Our commitment to training and education in our industry gives us the ability to quickly reverse the damages from water. If Jack would have called SERVPRO first, he  would have saved thousands of dollars in repairs that may have been avoided completely if the professionals were called in to make it "Like it never even happened."

Sioux Falls Flooding

3/18/2019 (Permalink)

March 2019 Storm

Water Where It Doesn't Belong?

Many Sioux Falls residents have had to deal with flooded basements and are continuing to see the damages.

The recent storm has affected so many families. Some unfortunately have experienced water damage before and many this is their first time.  It is so disheartening that so many folks are on lists for restoration companies to get help. There is such a great need and please stay patient as all companies are working hard to help.

What Can You Do?

Keep in mind the wet carpet isn't the only concern, it is your walls, behind your walls and the framing. If these materials stay wet it begins a breeding ground for mold that can start in a few days.

Here are some things that you can do while waiting for help to arrive, or if you chose to perform all the work yourself.

Water that came in from windows, doors, and foundation:

  • Move all belongings out of the area
  • Remove carpet pad
  • Remove carpet
  • Remove baseboard
  • Remove drywall 2 feet up around all walls
  • Remove Insulation and plastic sheeting
  • Clean floor:
    • Clean surface with soap and warm, clean water.
    • Rinse with clean water.
    • Sanitize using a mixture of 1 cup (240 mL) of bleach to 5 gallons of water.
    • Allow to air dry.
    • Place any types of fans to help evaporate the moisture from the wet materials and install a dehumidifier to absorb the evaporation and dry everything down.

If water came in due to sump pump overflowing or failing. Follow steps above with the exception that the carpet can be saved. In addition, the interior walls do not have to be cut 2 feet up.  If you can't remove drywall at least drill holes under the baseboard line every several inches.

What's Next

If you worked on your basement with out professional help, the next step would be to hire a restoration company as they catch up to perform a water assessment. During the assessment we can determine if the basement is dry or if there are still wet materials that need attention. We can advise you on what else can be done or continue to assist you to make sure the home is safe, dry, and a healthy environment.

Sioux Falls 24 Hour Emergency Water Damage Service

6/19/2018 (Permalink)

SERVPRO of West Sioux Falls provides 24 hour fire and water damage restoration service in Sioux Falls

SERVPRO of West Sioux Falls is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (605) 213-3303

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of West Sioux Falls has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of West Sioux Falls

SERVPRO of West Sioux Falls specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Temporary Heat Sources

4/2/2018 (Permalink)

Indirect fire furnaces like this one allow us to dry out your Sioux Falls home.

Sometimes water damage can cause a structure to be without a working furnace.  Because temperature is such a crucial part of the drying process, this can pose a problem that not all companies are equipped to deal with.  In Sioux Falls, SERVPRO has the equipment and expertise to handle this type of situation when it arises.  Whether it's temporary electric heat, or something like an indirect fire gas furnace, we've been there and can create a customized drying plan for any size water loss. 

By creating a drying zone that maintains the proper temperature, we are able to utilize air movement and dehumidification to dry things out "Like it never even happened." Our friends and neighbors in the Sioux Falls area know that SERVPRO is the company to call when the unexpected happens.  We have a staff of certified water restorers that specialize in water damage cleanup and restoration. 

Spring Pipe Leaks

4/2/2018 (Permalink)

Water running down the walls and through the ceiling of your Sioux Falls home should result in an immediate call to SERVPRO.

Water damage can strike your Sioux Falls home unexpectedly in the Spring time.  One of the things that is a major cause of water damage is the pipe going to a frost free water spigot.  If a garden hose is left connected during the freezing months of the year, it can cause the pipe to expand because of the water trapped inside it.  This leads to a crack in the pipe.  More often then not, when this happens it is not realized until the home owner turns on the spigot in the spring so they can wash their cars or water the lawn.  Because the frost free spigot shuts the water off 8-12 inches inside the home, the crack does not receive a fresh flow of water until that spigot is turned on.  Once turned on, the result can be massive amounts of water leaking into the home. 

In the Sioux Falls area, SERVPRO is the company to call if you experience water damage or a flooded basement.  Call SERVPRO at 213-3303.

Sioux Falls Water Damage Equipment

8/22/2017 (Permalink)

Our specialized drying equipment, such as the Direct-It In, makes us the pros to trust when you have water damage in your Sioux Falls home.

SERVPRO of West Sioux Falls is your local Fire and Water Cleanup company.  We use specialized equipment and products to ensure that the job is done right.  If you have a flooded basement in Sioux Falls or a kitchen fire, call the experts who have the right tools to bring your home back to "Like it never even happened." 

Our specialty is Fire and Water Cleanup and Restoration.  We do restoration work every day, so we have the knowledge and the tools to handle even the most unique situation.  No two fire or water damage situations are the same.  This is why it's crucial to choose a team with the know how to get your life back to normal quickly. 

Call SERVPRO at (605) 213-3303

Water Cleanup You Can Afford

8/22/2017 (Permalink)

The new AirMax air movers dry your home in Sioux Falls with the same airflow as older fans, but use a lot less electricity to do it.

When you have water damage in Sioux Falls, you need to turn to professionals you can trust.  At SERVPRO of West Sioux Falls, we are IICRC certified water restorers.  We also hold a Residential Building Contractor license with the City Of Sioux Falls, so we can help with the reconstruction side of the property damage as well. 

We utilize the newest technologies and equipment in order to be sure your home is restored in the most energy efficient way possible. This saves you money and makes the whole process much smoother for the property owner. 

If you find yourself experiencing property damage from fire, water, or mold, give SERVPRO of West Sioux Falls a call.  We'll make it "Like it never even happened."

Call SERVPRO at (605) 213-3303

Types of Water Damage

9/12/2016 (Permalink)

Water damage can happen in for many reasons.  Did you know that the source of the water can play a big part in determining how the cleanup process will go? 

We've recently helped homeowners with all types of water damage.  A pipe burst, rain water entering the home, and sewage backup are three examples.  Each of these situations requires a different approach to get the structure dried out, cleaned up, and back to normal.  When something like this happens in your home or business, you can be sure that the pros at SERVPRO will have the right knowledge to know how to help you make it "Like it never even happened." 

Detecting Water Damage

8/9/2016 (Permalink)

When water damage occurs, it's often difficult to see the extent of the damage.  Often times moisture is wicked into materials such as drywall, but cannot be easily seen by simply looking at the affected area.  At SERVPRO, we use moisture meters that help to tell what is wet and what is not.  This allows us to know what needs to be dried and set drying goals that can be monitored daily until the drying is complete. 

If you see water damage in your home or business, call SERVPRO of West Sioux Falls at (605) 213-3303.

Leaking Supply Lines

7/15/2016 (Permalink)

Water damage can happen in a home or business in a number of ways.  Supply lines and pipes that leak or burst can cause a major headache, often requiring drying on more than one level of a building.  We have technicians standing by to cleanup and dry out this kind of messy situation, helping you get your life back to normal faster. 

If you encounter water damage, call SERVPRO at (605) 213-3303.

Drying Your Home

5/23/2016 (Permalink)

With a wet spring causing issues ranging from sump pump failure to sewage backup, along with discovering broken pipes where an outside spigot froze over the winter, there are several seasonal reasons that you may find yourself with water damage in your home.  Our crews work hard to respond quickly to calls and start the process of drying out the home.  If you find yourself in a situation like this and don't know what to do, stay calm and call SERVPRO at (605) 213-3303. 

Sump Pump

4/25/2016 (Permalink)

This time of year, with the heavy amounts of spring rains we are recieving, it's important to keep a close eye on your sump pump and downspouts.  Be sure the downspouts and sump pump hoses are effectively directing water away from your home.  If your sump pump does fail to keep up, be sure to call us.

Call SERVPRO at (605) 213-3303 if you experience water damage in your home.

Call us if you experience water damage in your home or business

1/19/2016 (Permalink)

This picture shows our owner, Adam, during a team huddle by one of the semi trucks of equipment we have at our disposal.

We are a 24/7 emergency services business.  We have resources available to handle any size loss.  If you have water damage in your home or business, call (605) 213-3303.  We will get you dried out and back to normal, Like It Never Even Happened!

Happy Holidays

12/22/2015 (Permalink)

We would like to wish everyone a Merry Christmas and Happy Holidays from here in Sioux Falls.  Our team feels blessed this holiday season that we are able to be available to help people when disaster strikes their home or business. 

Whether you encounter water damage or fire damage while entertaining guests, or return home from holiday travel to an unpleasant surprise, we will be here to help.  Disaster never takes a day off, so neither do we!

Call us at (605) 213-3303

Frozen Pipes

11/11/2015 (Permalink)

With very high winds expected today, along with cold temperatures, people may begin to experience frozen pipes. The pipes may burst if water is trapped inside when they freeze. Your local SERVPRO is equipped to help you dry out your home if you experience water damage due to the weather, or any other circumstances.  

Call us at (605) 213-3303

Water Damage Prevention

10/12/2015 (Permalink)

Did you know that frozen pipes can be a big cause of water damage claims?  With freezing weather already in the forecast for the Sioux Falls area, it's a great time to inspect your property and be ready for winter weather.  Unhook all garden hoses to prevent water from being trapped in the faucet line.  Check insulation behind and around pipes to ensure that they are protected from freezing temperatures.  Be sure that your gutters are clear of leaves and your downspouts are flowing freely.  Make sure your sump pump drain hose is directed in a way that prevents water from standing inside the hose. 

Sump Pump Backup

9/2/2015 (Permalink)

Recent rain fell so heavy, so fast, that many home sump pumps just plain couldn't keep up.  We advise that people look into installing a backup pump that can kick in to help the primary pump when needed.  Installation of a backup pump isn't complicated, and it's a small investment that can pay off big in the future.  

Flooded Basement in Sioux Falls

9/2/2015 (Permalink)

We experienced massive amounts of rain on Thursday.  Our crews have been working around the clock to get to as many homes as possible to help clean up after the storm.  While it's a busy time, we encourage people to be persistent and continue to call until a crew can arrive on site.  We can help you get back to "Like it never even happened.” Call 213-3303 today. 

Water Damage

7/16/2015 (Permalink)

Water damage comes from a variety of sources.  While most people think of storm damage when they think of water damage, a large portion of water losses occur from broken pipes, overflowing toilets, and things of that nature.  This means that you truly never know when damage will happen.  That is part of why we stress being prepared through something like our Emergency Ready Profile.  The ERP puts all of the information that you need at your fingertips, so you're prepared when disaster strikes.  

The ERP is offered free through the Apple and Android Appstores.  We also will set up the app for a business at no charge.  Just one more way that we help make it Like it Never Even Happened. 

First Carwash of the Spring

5/4/2015 (Permalink)

When water comes from overhead it can fully involve the walls, ceiling and flooring. This is not a diy cleanup situation. Call the Pros at SERVPRO.

If you had your frost free outside faucet freeze and crack over the winter, you may not even know it yet.  Because the valve actually shuts off 8-12 inches inside the home, it won't release water from the pipe until you open the valve.  

We had a loss last week where the homeowner's basement flooded while they washed their car and started watering the lawn.  It happens all the time, and we're here to help.  We care because we've been there.  605-213-3303 


4/8/2015 (Permalink)

Weighted extraction is just one of the methods we use to dry out your home.

Spring cleaning season is among us.  Whether you're getting ready to clean carpets or ducts, or if a disaster strikes, remember to call your friends at SERVPRO of West Sioux Falls. 

We cleaned up water damage recently for a couple who was out of town for the weekend and came home to a burst pipe that had flooded the basement.  We worked nights and weekends to get our customer back to Like it Never Even Happened. 

Faster To Any Size Disaster!

2/2/2015 (Permalink)

From responding to a commercial water loss on New Years Eve in less than an hour, to traveling two hours for a residential loss that the nearest restoration company said they couldn't get to that night, we are Faster To Any Size Disaster

Our focus is on you when you have a loss and we try to always respond in a timely manner.  We were able to help at a multi level Lodge where other restoration companies had failed to respond for DAYS after the loss.  The difference is, We Care Because We've Been There

We strive to always be there when you need us.  Please call 605-213-3303 when you need help.

Three levels of damage.

11/21/2014 (Permalink)

There was 17 inches of standing water in the basement when we arrived. This was where it landed after traveling through two stories first.

A frozen pipe on the second story caused this flooding.  This week the temperatures in Sioux Falls remained well below freezing.  SERVPRO of West Sioux Falls quickly removed the standing water and immediately discussed restoration options.  Be sure to tell your family and friends who to call when disasters occur.  Call SERVPRO of West Sioux Falls at 1(605)-213-3303.

Winter weather is upon us!

11/17/2014 (Permalink)

With several inches of snow falling in the last couple days, our area is seeing some challenges.  The cold temperatures and freezing wind chills are a combination that is tough to fight.  Make sure to check all of your pipes that are near exterior walls and be certain they are effectively insulated.  Also, make sure all your garden hoses have been disconnected for the season.  These things can help prevent pipes from bursting. 

Snow and ice buildup on your roof can result in difficult ice dams, causing roof leaks inside your home.  Adequate attic ventilation and removing build up with a roof rake can help keep this from happening. 

We help people recover from these unfortunate situations all the time.  If you're past the point of prevention, call us for the cure!