What our Customers say...


Exceptional service and quick response time! Ron at SERVPRO was relentless in his efforts to detect where a water leak was coming from. He left no stone unturned and went above and beyond to get the job done. 

Staff is very professional. They did a great job of explaining everything and are responsive and knowledgeable! 

Had a fire in my apartment building, & insurance sent these guys out. They packed up all my stuff & took it to their warehouse to clean the soot & fire smell out, then they held it all in storage until I was allowed to move back into my apartment. All my stuff came back safe & clean, and some of it looked better than it had before the fire. Definitely recommend them. :)

We had a sprinkler line break and Ron and his team were here the same day to get the clean up process started. They were very knowledgeable and did a great job. Thanks guys!

Jessi did a very nice job of cleaning our duct work at our home. He was on time, very clean, and did a very nice job. We felt like the price was very reasonable as well. Jessi cleaned up after he was done and showed me before and after photos of his work. I am very happy with our results! 

Very happy with the guys who came out! Chris was so friendly and informative! I wish I got his partners name. Thank you guys!

We had the duct system in our new home cleaned by SERVPRO of Sioux Falls. Jesse did a great job! He arrived on time, explained what he would be doing, and made sure I understood  before he began the work. He was very careful in moving equipment around our home and worked efficiently the whole time he was here. I would definitely recommend Jesse and SERVPRO. 

Had our ducts cleaned by SERVPRO of Sioux Falls and we are VERY happy with the results. Staff was professional and very hard-working. This is the company to call!

I want to thank SERVPRO (owner Adam) for excellent work again today. Had them clean our ducts and dryer vent! Before and after looks amazing! Thank you Nick and Jessi for a professional job!

SERVPRO of Sioux Falls FAR FAR FAR surpassed my expectations in the remediation process. I had a prior bad experience with another restoration company and let SERVPRO know of my many demands when they started the job. They said I deserve the best and they succeeded in fulfilling every request I had respectfully, promptly, and efficiently. I am so glad I chose this company. Ben and Shelby have been a breeze to communicate with throughout the whole process. My home has passed the third-party air quality test and I want to thank you for saving my sanity!

I used SERVPRO to install new flooring in my bathrooms and flooring. They did AWESOME!!! Great work, very clean. Turned out great. 

Beyond Belief

I cannot express my gratitude enough for all SERVPRO has done. The tornado caused significant damage to our home. Eric has been amazing to work with. They keep me informed, help me make choices, and is very reassuring! During the reconstruction we have been out of the house. We still had to take care of snow removal while work was being done.  we stopped by to shovel the snow and were Completely floored to learn that SERVPRO’s crew has been shoveling our driveway and sidewalks during the entire project. Every snowfall. We are so happy with work but more importantly with the people!

SERVPRO is the best! We had a small cooking fire and were embarrassed it happened. Shelby and Jon were so helpful! They put us at ease, handled quickly, and I can’t believe they go the smell out of the house!

I have had the best experience with SERVPRO!  Well done!

I was so impressed that the SERVPRO technician took the time to point out the problem that was causing the mold in my house.  Very impressed their service!

After a heavy rainfall our main floor was flooded.  I am so impressed with how quickly SERVPRO responded to our needs and the quality of work they performed.  We are glad to be back in our home so quickly!

SERVPRO was amazing! Their patient, fast, and was impressed with their communication. Excellent customer service no matter who you dealt with.

We had no idea what went in water restoration. We can't thank your crew enough for getting here so fast, explaining what they were doing and why. We are truly impressed with the professionalism and knowledge they have. 

I had a sewage loss in my basement about a couple weeks ago. A different restoration handled it and said they cleaned it up. I felt they rushed and they didn't explain to me what they were doing or what to expect. Not feeling comfortable in the other restoration company,  I called SERVPRO of West Sioux Falls. I am so thankful I did! They came to look things over and I wanted them to re-clean the areas that were hit. During their process they removed the carpet that wasn't originally damaged. I was shocked!!! Their was still raw sewage under the pad. SERVPRO was very thorough, thoughtful and I felt completely at ease. They did a great job!

There was so much to take in after we had our fire. SERVPRO of West Sioux Falls was so patient in explaining everything to us, even though it seems like I asked about the same things over and over. I honestly don't know how we would have ever made it through this without them! Top-notch people, communication, work, and counseling. 

Thank you SOOOOO much for helping us out! You squeezed us in your schedule so quickly. Thanks to your team for the diligent work on the mold remediation at my mother's house. Your documentation, process, and communication allowed us to provide all information to the seller and we sold the home with no issues. 

Great service, nice workers, and to top it off you would never know you had any water damage. I would highly recommend SERVPRO!

We had a small lake in our break-room (thanks to the mouse that chewed the water line) SERVPRO promptly came out, removed all the water and set their fans up. The guys were so polite and informed us of every step. Thank you for all your help!

We could not believe how your crew was able to regain control of our situation. After the fire our emotions were everywhere and we thought all was hopeless. Your crew was able to give us patience, advice, and basically held our hand through everything, even working with my insurance company. Thank you for making this process bearable. 

I was surprised how quickly they arrived, their neat professional appearance, and their knowledge and expertise in cleaning up my water damage from a broken water heater. If you ever have water damage, do yourself a favor and call SERVPRO!

Great and friendly service! Would highly recommend them for all your restoration needs!

Our office & studio space sustained extensive water damage...ceiling, walls, floor. Adam, Melissa & their team totally rehabbed the place including perfectly matching ceiling tile & flooring. We even have that "new office smell!" Super impressed with everything they did to help get us back up to speed!

SERVPRO was amazing. I had 8 inches of water in my basement. I surely thought all was going to be lost. They were able dry out the basement, save our personal items, and repaired the damages in less than 3 weeks!

Big thank you for your team! Service and communication were superb. You kept me informed on what you were doing, what to expect and daily updates. I hope I never have another water loss, but if I do my first call with be to SERVPRO of West Sioux Falls.

I don't know what I would have done if it hadn't been for SERVPRO of West Sioux Falls! The guys calmed me down after our sump pump flooded the basement. They were diligent, thoughtful, knowledgeable, and rebuilt it better than it was before the water damage.

We are very impressed and thank you for stepping up and quickly taking care of 15 of our properties during the storm/flood.  Went above and beyond with communication, information, providing quick estimates to present our owners and overall organization.

These guys sandblasted all the soot off of the framing in our basement.  I've never seen anything like it!  They did a great job.

I will forever be indebted to everything you folks did to help us through a house fire. I am tearing up thinking about how overwhelming it seemed and how amazing you were getting us past an unexpected day in our lives!
Thank you so much!

We had a water leak in one of our buildings.  The crew showed up faster then expected and got everything dried out within a few days.  It was a great response.

The crew that did the work was extremely professional.  The tenant called specifically to let me know this.  Thank you!

Thank you for the immediate response!  The crew got here so fast that they were helping clean up the damage before the plumber arrived.  The whole process went smoothly and I felt like the employees really new what needed to happen. 

We had mold testing done in our home, and there was a big mold problem caused by a hose left running next to the house.  The SERVPRO team was very polite and efficient while they cleaned the house.  The testing afterwards showed it was back to normal.

These guys were helpful even when I found out my insurance wasn't going to cover my sump pump going out. They helped me save my sheetrock.

SERVPRO of West Sioux Falls was a professional team to work with. Their staff is honest, friendly, knowledgeable and used the best equipment on the market. They also had answers to all my questions and showed up a little ahead of our appointment. I will definitely hire these guys again.

Super friendly and easy to work with. They really care about their customers.

Adam and crew are great!! They are honest and work to get the job done right as if it never happened!

Awesome staff, awesome owner, and great job for us on a fire/smoke damage claim. The crew was professional, courteous, and respectful! They were always on time, and very responsive to our needs as we continued to live on site. I recommend nobody else; stop looking!

The team was very quick to respond and made sure I knew what was going on through the whole process. 

To the whole team at SERVPRO.  Thank you for your hard work and the awesome service you gave us!

You've been GREAT with communication and the work has been so quick.  Thanks for your quick response through everything. 

Had some sheetrock work I needed repaired due to a moisture issue. Adam and his team were prompt and professional and did a great job fixing the problem at a very reasonable price. Best of all it was repaired and blended to the point you couldn’t see there was ever a problem!

Amazing job on our basement and duct work!! Guys were friendly, polite and hard working!! Highly recommended!

The home inspector that we had check out our new home before we purchased it assured us that there were no issues, even though we had expressed a concern about a "moldy" smell in the basement. Upon realizing the smell wasn't going away, we had SERVPRO come in and do an inspection. Within 30 minutes on site, he had determined that there was mold growth underneath the bathroom vanity due to previous water damage. They were able to schedule services immediately to get rid of the problem.

The carpet cleaning you did at a rental house I manage was just awesome. I don't think the carpet even looked that good before the last tenant moved in.

SERVPRO cleaned up our water damage after a roof leak. They communicated with the insurance adjuster and made the experience a lot easier on us. The fast response and professional service were exactly what we hoped for.

Our carpet looks awesome. Thanks a lot.

I was impressed by the SERVPRO Franchise's on site personnel that performed services at my residence. I would use them again for future cleaning or restoration needs.

SERVPRO was fast and efficient in helping us repair water damage caused by our leaking roof. It's nice to deal with someone who knows what they are doing.

We were very happy with the job done cleaning up after our broken pipe. Next time we need cleaning done, we will be calling you.

Thank you for the fine work on our duct cleaning. I will most certainly be happy to refer you to family, friends and clients.

Thank you Adam Birger owner of SERVPRO. My carpets look great and smell even better! Thanks for fitting us in with such a quick turn around time.

We had a Merry Christmas thanks to you guys!

My daughter stopped in and said she doesn't notice a fuel smell in the house anymore. I'm just so happy that I'll be able to have company come over again. Thank you.

Asked them to look at our ducts. I thought for sure he would recommend they needed to be cleaned and we would end up paying for his services. Adam was incredibly honest and upfront and let me know that our ducts were really clean and will not need service for a couple of years. He even went the extra mile and showed me pictures and explained the benefits of cleaning the ducts. Adam is one of the good guys and is not just selling services, but is truly concerned about his customers needs.

Thank you SERVPRO of West Sioux Falls for the cleanup. Dogs and kids are no match for these guys.