Recent Commercial Posts

Getting Educated

8/12/2019 (Permalink)

Whether you are a small business or a multi unit housing complex we are here to teach you about SERVPRO and all the services we provide.  Call Melissa today to schedule a lunch and learn at your office for any size group.  We cover everything from spot cleaning carpets to major restorations due to fire or water damage.  A popular topic has been the emergency ready profile that we can create for your company so if a disaster happens we can react faster to minimalize the damage.  Call 605-368-0363 to reserve a time today!

Have An Emergency Ready Profile In Place

8/2/2019 (Permalink)

When disaster strikes, strike back with the Emergency Ready Profile app and get back to your vacation

Did you know that 50% of businesses will not reopen after a disaster? And 75% of those that did reopen had some type of preparedness plan in place?

You don’t show up to the OK Corral for a gun fight to step in and see if you have enough bullets. Nor would you want to be in the middle of a disaster trying to prepare for it.

Disasters seem to happen when you are away from the office or on vacation. What information do you need with you, 7/24, in order to manage a crisis remotely? SERVPRO has developed a really cool app that organizes information for you to have at your fingertips. So when you’re sitting on the beach in Hawaii and receive a call saying that your office building has flooded, you can, at the touch of a finger, pull up information as to where to shut-off the gas or water from your beach chair. SERVPRO, at no cost, will prepare an Emergency Ready Profile (ERP) to help us become more familiar with your property and therefore, can respond faster, mitigating secondary damage. This also gives owners/managers a snapshot of your building for an immediate plan of action. This way you know in advance what to do, who to call and what to expect, saving you time and money.

If you’re a commercial property owner/manager interested in having an ERP in place, give SERVPRO of West Sioux Falls a call today.

Vandalism

7/29/2019 (Permalink)

If your Sioux Falls business falls victim to vandalism, we are here to help. 

Vandals can cause a variety of destruction from broken items, structural damage to windows, doors, walls, etc. They not only cause psychical destruction but they also rob your sense of security. 

No one appreciates having his or her property vandalized.  Dealing with things like graffiti can be stressful.  

SERVPRO of West Sioux Falls understands the emotions surrounding the events and aftermath of such acts.

We have the ability to help navigate through the steps to clean up and rebuild the damages caused by acts of vandalism and work with your insurance company.

The photo below shows a wall that was painted vandals. We have the expertise in cleaning methods and products to erase it “Like it never even happened."

Indoor Air Quality For Commercial Businesses

7/10/2019 (Permalink)

Intrusion of water into your place of business can result in mold growth.  Water intrusions can result from Sioux Falls recent storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. 

When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.  Some amount of mold spores are normally present in most environments.  If the humidity and moisture levels in a water-damaged business environment are not promptly returned to normal, mold spores may grow and multiply.  Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish.  Excessive mold growth can lead to the business having indoor environmental conditions that pose a health threat. We want to keep your staff happy and healthy.

To have SERVPRO evaluate your Sioux Falls commercial restoration needs, give us a call at (605) 213-3303.

Document Restoration

6/27/2019 (Permalink)

Helping Businesses Save Their Information

Did you know that SERVPRO of West Sioux Falls has the ability to save important documents? 

Many business have vital documents that are key to operating their businesses and housing information for their clients. Patient records, attorney files, and other financial information. What would you do if suddenly these documents have been damaged by fire, water, mold, or sewage?

Recovery Process

After water damage or fire damage our Sioux Falls team will be there to help. 

Packing

We carefully pack the damaged documents in banker boxes often lined with plastic to help protect them. 

Freezing

Damaged documents should be frozen as quickly as possible to stabilize them, and prevent further damage. 

(HIPAA) Compliance 

What is HIPAA?

HIPAA requires the protection and confidential handling of protected health information (PHI) and is considered the gold standard for handling all documents. 

Why HIPAA is important:

Medical professionals by law cannot release PHI (Protected Health Information) to just anyone. With that being said, covered entities (Hospitals, Physicians, etc.) cannot release PHI for recovery and/or restoration to anyone unless that Business Associate (BA) is HIPAA compliant. This is to ensure that their patient records are being handled properly and with minimal risk for any PHI to be compromised.

HIPAA Certifications

Our team members are Master HIPAA certified, allowing them to handle PHI.
This certification allows us not only to handle PHI, but tells Covered Entities that we are held to a high standard and can and will be held accountable if any information is compromised.

Chain of Custody

Chain of Custody must be maintained according to HIPAA guidelines.

Chain of Custody is the tracking of sensitive documents (or any documents) through a process. This depicts whose hands the documents passed through and when, allowing any company to track down any leaks of sensitive information (if such situation where to occur).

Chain of Custody is crucial when handling sensitive documentation, especially when dealing with protected health information (Commonly Referred to as PHI).

Inventory

Inventories are an essential part of the process. Many items are critical that might be needed at any moment, having a detailed inventory will assist with locating essential documents that are needed on an emergency basis. 

Drying Process – Sublimation:

 The direct conversion of a solid (Ice) into a gas (water vapor), without passage through a liquid stage.

 Vacuum Freeze Drying is the only method that is approved by NARA (National Archives and Records Administration) and the GSA (General Services Administration).

  • Gamma Irradiation
  • Digitization
  • Certified Destruction/Incineration
  • Cleaning
  • Deodorizing

Our processes will deliver your businesses vital documents clean, dry, and free of bacteria and other microorganisms. Helping your business get back to normal.

Supporting Local Associations

6/14/2019 (Permalink)

South Dakota Claims Association 

Any organization is only as good as its membership. The members of the SDCA are fantastic and we are proud of our membership and support to the organization. Their organization is a valuable resource for SERVPRO of West Sioux Falls and the all the other vendors that are involved in property, liability, and auto claims. 

 The South Dakota Claims Association provides claims professionals and associated professionals the opportunity to learn more and make valuable connections within the claims industry. Their learning opportunities and events provide a broad range in diverse areas important to the claims professional.

If you are a claims professionals that has been a past member, seasoned adjuster,  or new to the claims industry. The SDCA offers you additional and increased valuable networking opportunities as well as educational topics which improve your career, your organizations, your institution knowledge, and your personal relationships. Check out their website to learn more www.sdclaimsassociation.com and be part of a great organization!

Nationwide Heroes Banding Together

4/26/2019 (Permalink)

When a large commercial building suffers a catastrophic event such as water damage, fire, or storm damage, it can be hard to find a restoration company with enough bandwidth to handle the job. You may think of SERVPRO of West Sioux Falls as your friendly, neighborhood clean-up and restoration company, which we are! Yet, did you  know that since we belong to the SERVPRO franchise system, we are well-equipped to handle any disaster even faster? Whether it's 2 am on a Saturday night or in the middle of the day.

Much like superheroes banding together to fight against a powerful enemies, SERVPRO franchises are also able to band together to clean-up and restore your commercial property disaster. We’ve responded to many large losses and worked together as one solid team to help businesses get back to working condition. You will “marvel” at what we’re able to do together.

While SERVPRO of West Sioux Falls is your trusted source for clean-up and restoration, we’re also the powerhouse that can drive the restoration process for any large disaster. It may look like an end-of-the-world event, rest assured our teams are qualified to handle it from beginning to “Endgame”. You can trust us to “SHIELD” you from any additional worries and be the “Avengers” to restore any size disaster you face and make it, "Like it never even happened."

Commercial Damage Tips

7/6/2018 (Permalink)

SERVPRO has a solution for your commercial cleanup concerns.

Commercial property damage in the Sioux Falls area comes in different forms.  SERVPRO has provided some tips on how to best handle the situation until the SERVPRO Franchise Professional arrives on site.

Vandalism Damage:

  • Hose or wash egg damage from the building exterior as soon as possible.
  • Vacuum glass particles from carpets and upholstery in the affected area.
  • Save containers which reveal the ingredients of spilled inks, cosmetics, and paints.  This will assist greatly in the removal of these products.
  • Do not attempt to remove ink, paint or cosmetic stains yourself.  You may accidentally set the stains permanently.
  • Make sure not to operate damaged lamps or appliances.
  • Never discard furniture wood chips, broken pieces from porcelain, furniture or art objects.

When your business has damage caused by vandalism, call SERVPRO in Sioux Falls at (605) 213-3303. 

Contaminated Water

7/6/2018 (Permalink)

No matter the size, SERVPRO makes commercial water losses "Like it never even happened".

Commercial property damage in the Sioux Falls area comes in all different forms.  Here are some ways to handle the situation until SERVPRO arrives on site.

Water Damage From Contaminated Water:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items.
  • Do not spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Leave the HVAC system turned off if there is a possibility of spreading contaminated air. 
  • Don't blow household fans to try to dry the structure and spread the contaminants to other areas.
  • No longer use products for personal hygiene and cleanliness if exposed to the contaminated areas. 

When contaminated water is a concern in your Sioux Falls business, you'll want to call SERVPRO at (605) 213-3303.

Air Quality In Businesses

7/6/2018 (Permalink)

SERVPRO can help with any commercial water damage or commercial mold growth concerns.

Intrusion of water into your place of business can result in mold growth.  Water intrusions can result from Sioux Falls storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. 

When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.  Some amount of mold spores are normally present in most environments.  If the humidity and moisture levels in a water-damaged business environment are not promptly returned to normal, mold spores may grow and multiply.  Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish.  Excessive mold growth can lead to the business having indoor environmental conditions that pose a health threat.

To have SERVPRO evaluate your Sioux Falls commercial restoration needs, give us a call at (605) 213-3303.

Restoring Your Sioux Falls Commercial Property After A Water Damage Event

6/19/2018 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Sioux Falls commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of West Sioux Falls

SERVPRO of West Sioux Falls specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

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